Policies
Written to be read. Each one opens with the answer people actually arrive looking for.
Everyone
These apply whether you are ordering food or running a restaurant.
- Terms of ServiceSeptember 6, 2026The agreement between you and EZ Orders for using our ordering platform, whether you are placing an order or running a restaurant on it.
- Privacy PolicySeptember 24, 2026What we collect, why, who it is shared with, and how to get a copy of it or have it deleted.
- Text Messaging TermsSeptember 7, 2026The text messages we send to restaurant owners who ask to hear from us, how you agree to them, how to stop them, and what they cost. We never sell or share your mobile number, and we never text a number that did not ask us to.
- Refund and Cancellation PolicyJuly 20, 2026Who decides a refund, how the service fee is treated, and how long money takes to come back.
- Cookies and Local StorageAugust 25, 2026Every cookie and browser value we set, what it is for, and how long it lasts. Advertising cookies are used on this site only, never on a restaurant's ordering page, and only if you accept them.
- Acceptable Use PolicyAugust 29, 2026What may not be sold, sent, or done through the platform.
- Accessibility StatementJuly 20, 2026What we target, what we have verified, and what we know is not there yet.
- Copyright and Trademark PolicyJuly 20, 2026How to report content on a restaurant's page that infringes your rights.
If you run a restaurant on EZ Orders
These sit on top of the terms above.
If you are in the partner program
What a referral earns, when it is paid, and what does not count.
Something unclear or missing? Email hello@ezorders.shop.